Ear wax is a completely natural substance, which we all produce. The quantity of ear wax produced varies from person to person. For some, the wax does not come out of the ear naturally and forms a blockage or plug which may need removing.

Symptoms of Excess Ear Wax

• Impaired hearing

• Dizziness

• Earache

• Plugged or full sensation

• Ringing in the ear

Ear Wax Removal

During her career, Lisa became increasingly aware of the difficulties clients had in getting excess ear wax removed, with many people waiting weeks or even months. Lisa feels offering an ear wax removal service gives individuals the opportunity to resolve their excess wax immediately!

We also use a Video Otoscope which projects the view of your ear canal onto a screen.  This allows you to see the nature of the blockage inside your own ear canal before treatment, and after treatment, providing reassurance that the blockage has been cleared.

This service is available to all, not just our hearing aid customers, and the service costs £60 for one ear or £80 for both.  We request that you use olive oil / drops for 3 days prior to treatment.

Please note that if we find there is no build-up of wax or there is an infection present which prevents the procedure going ahead, there is a minimum consultation fee of £60.  So, if you are not sure that the problem is indeed a build-up of wax, booking a Wax Check appointment can be useful or alternatively book an appointment for an examination at your medical practice.

How is the ear wax removed?

Ear wax is removed using the safest and most appropriate methods given your medical history and the nature of wax discovered. This may be via:


This is the preferred method of wax removal by many medical staff. The procedure is the safest and most effective way uses a vacuum to clear out any debris or wax from the ear canal. A fine suction tube is gently inserted into the ear canal while being viewed closely through a magnifying Loupe headset. In most cases the wax can be removed safely within minutes.


There are instruments with various tips designed for gentle removal of wax close to the ear canal entrance. In this procedure, the instruments are carefully inserted into the ear canal to clear the debris or wax while being closely viewed through a magnifying Loupe headset.


Water is an effective method to remove debris or wax in cases of a healthy canal and in-tact eardrum, particularly if the wax is lying on or located closely to the eardrum. Low pressure, pulses of body temperature water flush out the ear canal, removing the blockage.

Wax Check Service

If you are not sure that you have a build-up of ear wax, our Wax Check Service allows your ear canals to be examined to establish if you would benefit from a Wax Removal Appointment, which would be booked for a later date. A Wax Check Appointment is £20.

*Prices effective as of 01/01/22.

Contact us today on 01434 213 632 to arrange an appointment.