Our working practices will always, as a minimum, reflect current guidelines from the UK’s audiology professional bodies to ensure a safe method of practice for both patients and staff.

Given we are in a Health Care environment, we continue to operate in a COVID secure manner and we request that you contact us urgently to rearrange your appointment should you develop any symptoms of COVID or test positive.

For your reassurance that your safety is of paramount concern:

• Appropriately certified PPE will be used.

• When carrying out ear wax removal, due to the close proximity and time duration of the procedure, we will wear a face mask and will request the patient to also wear the mask provided.

• Lisa and our Wax Removal Specialists have received all recommended COVID vaccinations and regularly self-test.

• The treatment area is thoroughly cleaned and disinfected between appointments.