Honest, caring, independent hearing care

When it comes to you and your hearing, Lisa Graham doesn’t see you as just another customer. You are seen as an individual, with unique needs, that requires the very best advice and service possible.

Being independent means Lisa can advise you on a wealth of products from the leading hearing aid manufacturers. She is not tied to any one manufacturer giving her complete freedom of choice.

Putting you at ease

During your hearing assessment Lisa will take time to understand your hearing requirements and difficulties. The comprehensive hearing assessment will check the health of your ears and how well you’re hearing; the results of which will be fully explained to you. If a hearing aid is suitable, Lisa will demonstrate how you could hear the benefit hearing aids would make to your hearing.  Lisa will then discuss different options in terms of the style of the hearing aid, including pros and cons. She will also discuss different technology and how it will influence your ability to hear. A Full Hearing Assessment is £75, refundable against hearing aid purchase.

The highest level of service and aftercare

Lisa prides herself on her standards of personal service. She takes time to understand your lifestyle requirements. Understanding this and your level of hearing loss means Lisa can tailor you the best solution possible to suit your lifestyle.

As you will always see Lisa you will receive continuity in your aftercare. Her aftercare service also ensures you can be confident you will get the very best from your hearing technology for years to come.

This includes a thorough follow up program after the hearing aid is fitted and then 6 monthly check ups.  At regular intervals, your hearing will also be reassessed, and your hearing aids reprogrammed as required.